FAQs

We provide a wide range of infusion therapies, including immunoglobulin therapy, specialty infusion therapies, anti-infective therapies, nutrition support, pulmonology therapy, hemophilia therapy, hydration therapy, alpha-1 therapy, pain and palliative care, cardiac/inotropic services, and anti-inflammatory therapy. Each therapy is tailored to meet the specific needs of patients with chronic, complex, or acute conditions. Our goal is to improve quality of life, manage symptoms, and support overall health.

Yes, many of our infusion therapies can be administered in the comfort of your home. Home infusions provide convenience, comfort, and flexibility while ensuring safe and effective treatment. Our trained healthcare professionals bring all necessary equipment and monitor your therapy throughout the infusion.

During a home infusion, a licensed healthcare professional will set up, administer, and monitor your therapy safely. You can expect personalized care and education about your treatment, including any side effects and symptom management. The process is designed to be convenient, comfortable, and supportive for both patients and caregivers.

Yes, patients have the option to receive therapy at our infusion suite if they prefer an alternate-site setting. The suite is equipped for safe and effective administration of all our infusion services. Our staff provides the same high level of care, monitoring, and comfort as in-home therapy.

Our infusion suite is located in Central New York. It is fully equipped to provide a range of infusion therapies in a comfortable and professional environment. The location offers convenient access for patients who prefer not to receive therapy at home.

We work with your insurance provider to verify coverage for infusion therapy and ensure proper billing. Our team helps coordinate authorizations, handles claims, and answers questions about out-of-pocket costs. We aim to make the financial process as smooth and transparent as possible for our patients.

Your care team includes licensed nurses, pharmacists, and other healthcare professionals specialized in infusion therapy. They administer treatments, monitor your response, and provide education and support throughout your therapy. The team works closely with your physician to ensure coordinated and personalized care.

To start therapy, contact our office to schedule a consultation. Our team will review your medical history, verify insurance, and develop a personalized treatment plan. Once your plan is in place, we coordinate infusion therapy at your home or our infusion suite.

To transfer your prescription, contact our team with your current clinic’s details and prescription information. We will coordinate with your physician and the previous clinic to securely transfer your prescription. Once completed, we schedule your therapy and provide ongoing support for a seamless transition.